All business leaders today acknowledge the importance of organization culture in driving sustained business growth and profitability. Hence, they need to focus on bringing about the right changes in the culture of their organizations. In this context, employee recognition can drive culture change and help in creating the desired organization culture.
Every organization has a unique culture; it is the sum total of all the written and unwritten rules that govern the behavior of employees of any organization. Organization culture defines the environment in which employees work and operate in the organization.
These desired behaviors represent the core values of the organization. It helps guide the decisions and actions of employees and helps them stay on course with the vision and mission of the organization.
Culture plays an important role in ensuring the ultimate success of the business. Having a strong and positive organization culture ensures consistent business growth and high levels of employee engagement.
Organization culture helps to establish the ground rules of behavior and communication among employees within the workplace. It enables employees to have a clear understanding of what is expected of them and promotes cooperation and collaboration.
A good organization culture ensures that employees feel valued and cherished; this enhances their efficiency and performance.
Employee recognition can help reinforce core values of the organization and reward and recognize positive behaviors that are in alignment with the desired culture of the organization. Culture changes need to be subtle in most cases; employee recognition is an excellent tool to bring about such changes without causing fear, confusion and disruption.
A good organization culture needs to evolve constantly to meet the changing needs workplace needs. Recognizing employees for their efforts towards adopting such changes goes a long way in promoting positive and growth-oriented work culture.
Learning to use new technologies, adopting new work processes, and even cooperating and collaborating with new team members, are all part of constant changes within an organization. Employee recognition can drive culture change in a softer way, without making the employees feel disconnected or alienated towards the organization.
An effective employee recognition program boost employee motivation, satisfaction, and morale. It can also help drive culture culture within the organization. Here are a few effective ways of leveraging employee recognition to promote changes in the organization culture:
An effective way to promote desirable behaviors is by rewarding and recognizing the employees exhibiting the same. Hence, organizations need to ensure that the employee recognition program is well-integrated with the core values and operating principles of the organization.
Such recognition for demonstration of core values of the organization not only motivates these employees to repeat such behaviors, bit also inspires other members of the workforce to emulate those who have.
A digital employee recognition platform can make it easier for organizations to align their recognition programs with their core values. It can make the process of identifying and rewarding the employees who have demonstrated desired behaviors simpler and faster.
Frontline managers and supervisors should be empowered to acknowledge and recognize their team members who demonstrate the core values without waiting for any HR or management intervention. They are well positioned to identify and recognize such behaviors at the ground level, that are in alignment with the desired behaviors and culture changes that the organization wants to bring about. The HR team should support this by making the managers and supervisors well aware about the importance of such initiatives.
Another effective way to drive culture change in the organization, is to involve peers in recognizing employee actions and behaviors that are in alignment with the organization’s core values. Enabling peer-to-peer recognition around cultural values, can help organizations drive the desired changes that they want to bring about. Coworkers are often better positioned than supervisors and the HR to acknowledge and recognize such behaviors.
It is important not just to reward and recognize employees who demonstrated desirable behaviors but to celebrate such recognition publicly within the organization. Offline forums such a team meetings and townhalls, and digital platforms such as collaboration tools should be leveraged to create maximum visibility around those who have received such recognition. This will help motivate them as well as inspire others to follow their path.
The involvement of top management in employee recognition programs can also boost the entire process. It underscores the importance of the recognition and the underlying culture change that the organization is trying to drive.
Leveraging employee recognition to drive culture change can help create a happier workplace with an engaged workforce, aligned to the desired set of core values of the organization. It can make the process of such changes much more smooth, painless and sustainable.
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