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Employee Recognition: The Secret Sauce for Upskilling and Reskilling



In an era marked by rapid digital transformation, upskilling and reskilling are crucial for achieving sustained organizational success. But standard L&D initiatives often fall short. The missing ingredient? Employee recognition—a powerful driver that elevates engagement, learning, and performance.

Why Demand for Upskilling & Reskilling Has Never Been Higher?

Why Demand for Upskilling & Reskilling Has Never Been Higher

Upskilling isn’t just a strategy—it’s a competitive necessity. And recognition is what transforms intention into action.

Why Traditional L&D Often Misses the Mark?

Why Traditional L&D Often Misses the Mark

1. Low Motivation

Perceived as checkbox exercises rather than impactful learning.

2. One-Size-Fits-All

Ignores unique career paths and learning preferences.

3. No Reinforcement

New skills aren’t consistently applied, leading to weak retention.

4. Delayed, Ineffective Feedback

Leaves learners in the dark about real progress.

Recognition remedies all these issues by making learning timely, rewarding, and visible.

How Can Recognition Be an Effective Tool for Behavior Reinforcement?

How Can Recognition Be an Effective Tool for Behavior Reinforcement

Fundamentally, rewarding employees is a great way to reinforce desired behaviors and thus promote learning and development. Employees are more likely to repeat the behaviors they are praised or appreciated for in the future, even without being explicitly instructed to do so.

These behaviors may also include their eagerness to acquire new skills or use newly acquired knowledge in their work.

Recognition thus acts as a positive reinforcement, which drives motivation for reskilling employees across the organization.

Behavioral psychology defines positive reinforcement as an act that can be seen as a way of immediately appreciating a specific behavior to increase the likelihood of it being repeated. In a workplace environment, L&D recognition programs qualify as a tool for positive reinforcement.

The Psychology of Positive Reinforcement and Intrinsic Motivation

The Psychology of Positive Reinforcement and Intrinsic Motivation

Behavioral studies confirm that immediate, specific praise strengthens the repetition of behavior.

In L&D, when employees are celebrated for applying new skills or completing training, it boosts intrinsic motivation, leading to deeper learning and sustained habit formation.

What are the Best Practices of Using Recognition to Promote Learning?

What are the Best Practices of Using Recognition to Promote Learning

Establishing the significance of a recognition-based learning culture in boosting upskilling and reskilling behaviors among employees is just the first step.

Here are the best practices for leveraging recognition effectively to support employees’ upskilling and reskilling efforts that organizations can implement:

Best Practices of Using Recognition to Promote Learning

1. Focus on Critical Skills

Organizations should prioritize recognizing employees whose learning & development activities are likely to prove most important for the organization.  Offering recognition focused on particular learning areas, such as AI, leadership, or digital transformation, makes it more relevant and impactful.

This focused strategy encourages members of the workforce to acquire highly sought-after skills essential to the business’s expansion, while also aligning with their individual learning needs and organizational requirements.

2. Make Recognition Timely and Specific

When recognition is offered promptly and for a specific reason, its impact is significantly increased. Highlighting the reason behind recognizing an employee, such as the successful implementation of a new technology or the mastery of an important skill, makes the process more meaningful.

L&D awards not only acknowledge the achievement of that employee but also reinforce the value of that behavior among other members of the workforce.

3. Peer-to-Peer Recognition

Peer-to-peer recognition is of utmost importance as it reflects the appreciation and support of co-workers for one another’s achievements and behaviors. It is the most fundamental aspect of building a culture of learning within an organization and fostering cooperation and trust among employees. 

Most importantly, it helps create internal role models who tend to encourage and motivate employees on their path to learning and development.

4. Use Digital Platforms to Amplify Recognition

With most organizations today being digitally driven, using innovative recognition tools integrated with tools such as Microsoft Teams, Slack, Jira, and Learning Management Systems (LMS) can make the process more effective and meaningful.

These platforms increase the impact of learning achievements by offering visible, real-time recognition that can be shared across departments or teams. The tools also facilitate gamified learning, which ensures better understanding and retention of skills.

5. Link Recognition to Career Progression

Recognition helps establish a clear connection between learning new skills and advancing employees’ careers. Linking employee recognition and upskilling is more likely to motivate them to participate in various learning initiatives.

It also empowers employees to see the actual results of their upskilling and reskilling efforts, encouraging them to work towards advancing their careers.

What is the Measurable Impact of Recognition on Employee Skill Development?

Recognition extends beyond merely encouraging learning, as it helps promote upskilling and reskilling activities.

Moreover, recognition is known to have a significant impact on employee engagement and retention.

What is the Measurable Impact of Recognition on Employee Skill Development

1. Boosts Engagement and Retention

Companies with formal recognition programs experience 31% less voluntary turnover, and recognized learners are 2.7× more likely to stay.

2. Drives Learning Participation

L&D rewards elevate engagement, retention, and performance, especially with gamified, feedback-rich approaches

3. Builds a Sustainable Learning Culture

Recognition reinforces continuous learning norms, thereby strengthening knowledge sharing and innovation.

4. Encourages Skill Application

Celebrating the use of new skills, such as automation deployment, increases adoption and facilitates the practical transfer of skills.

Framework for Recognition to Promote Upskilling and Reskilling

Here is the 5-step framework:

Framework for Recognition to Promote Upskilling and Reskilling

1. Audit Skill Needs

Collaborate across functions to identify priority and future-ready skills.

2. Define Recognition Goals

Be clear on what learning actions will be recognized and why.

3. Design Recognition Pathways

Map rewards across types: spot awards for project application, tokens for course completion, and public peer recognition.

4. Bring Tools and Guidelines

Equip managers and peers with digital platforms, timely practices, and feedback loops to recognize effectively.

5. Track Impact and Iterate

Monitor metrics—engagement rates, skill adoption, and turnover. Scale what works, refine what doesn’t.

Bottom-line

Recognition isn’t a “nice-to-have”—it’s vital. It removes motivational barriers, makes learning stick, and fosters a vibrant, growth-oriented culture. By embedding recognition into upskilling and reskilling pathways, organizations can accelerate future-readiness, deepen talent engagement, and create a resilient workforce for the challenges ahead.

Sagar Chaudhuri

Lead author: Sagar Chaudhuri, the Co-Founder and CEO of HiFives. He is an HR Tech Evangelist with over 25 years of experience in both corporate and entrepreneurial settings. Previously, Sagar has held leadership roles with companies such as Genpact, Infosys, and ICICI Bank. He has an engineering degree from IIT Kharagpur and an MBA from IIM Lucknow. Connect on LinkedIn

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HiFives is a global employee rewards, recognition and engagement SaaS platform that enables organizations to digitize, automate and transform their employee experience. It is used by 100+ large enterprises, small businesses and startups in manufacturing, retail, technology, financial services and media, across 25+ countries.