Recognizing customer service representatives should be high on every organization’s agenda.
They form a critical part of the workforce that can make or break the customer experience, which in turn can play a key role in the growth and success of the business.
These are just a few of the top reasons why employee rewards and recognition programs fail.
Leaders and HR must avoid these pitfalls to keep the programs alive and kicking, to keep employees motivate and productive at the workplace.
Organizations have tried everything for employee rewards over the years – from trophies, company branded merchandize, durables, electronics, holiday packages, gift vouchers, and even cash.
What is the best form of employee rewards?
Employee recognition is both an art and a science that helps build a culture of appreciation within the organization.
This will ensure that employees think and act beyond their goal sheets and appraisals.