Case Study of Employee Recognition at a reputed FM Radio company, part of one of the largest media groups in India. The company uses the HiFives platform to run its program.
1. India’s leading FM radio company implemented an employee recognition program using the HiFives platform to build a culture of appreciation and recognize employee contributions.
2. The program includes monetary and non-monetary recognition, such as spot awards, quarterly rewards, and value-based recognition, accessible via the company’s intranet with SSO integration.
3. Employees can nominate peers and receive personalized e-certificates and reward points.
4. All recognition is visible on the platform’s Wall of Fame and shareable on social media.
5. The program has successfully increased employee engagement, fostered a culture of appreciation, and reinforced the company’s core values.
A pioneering brand in the Indian radio space with a network across 30+ cities owned by a large media conglomerate.
The company has 800+ employees comprising radio jockeys, programming staff, sales and marketing personnel, and other functional staff.
The company is looking to build a strong culture of recognition:
1. To recognize employees for the extra mile in their day-to-day efforts
2. Let employees know that someone has noticed their noteworthy contribution
3. A casual and fun way to recognize each other or praise each other
4. Make people feel good and acknowledge them with a beautiful note
5. Employees are free to nominate any of their colleagues/peers from any department/ location
The program consists of monetary and non-monetary recognition nominated by managers and peers.
The program includes spot awards, quarterly rewards, and recognition for demonstrating the organization’s core values.
Employees can access the HiFives platform via the company intranet using single sign-on (SSO), integrated with their Google Workspace accounts, without separate credentials.
The HiFives platform includes the program’s branding, such as the logo, theme colors, e-certificates, and all email and Slack communications.
Managers can nominate their team members for spot recognition and quarterly awards through the platform.
After that, the HR team and the respective business heads review and approve these nomination requests.
Once the awards are approved and released, employees receive personalized e-certificates via email.
Also, the reward points are credited to employee accounts on the platform.
Also, any employee can recognize another employee by selecting an appropriate e-card and personalizing it with a relevant message.
This form of informal recognition is non-monetary and does not require any approvals.
So, the recipient receives the e-card instantly by email, and a copy is sent to their reporting manager.
Co-workers can recognize others for demonstrating the company’s core values using value cards.
These value cards are non-monetary and do not require any approval.
The HR team hosts employee appreciation events on the HiFives platform for International Women’s Day, Teacher’s Day, Youth Skills Day, and World Radio Day.
During these events, employees recognize one another with e-cards tailored to the occasion.
The HR team uses the platform to engage employees during Mother’s Day, Independence Day, and festivals.
Employees post pictures and videos of these activities using the HiFives Stories.
Other employees across the company like and comment on these stories.
The best stories are often rewarded on the platform itself.
Employees earn reward points from different awards they receive through the platform.
Additionally, the platform’s Leaderboard shows the top winners by reward points across teams and locations.
All awards, peer recognition, and employee milestones are automatically posted on the HiFives Wall of Fame, where other employees can view and like them to congratulate the winners.
Employees can also share the rewards and recognition they have received directly on their Facebook timelines.
Also, employees can redeem their reward points for e-gift cards from leading brands.
Employees can choose from a catalog of e-gift cards from hundreds of reputable brands.
In a few hours, they will receive these e-gift cards via email.
The HR team can also access reports and analytics dashboards to monitor key program metrics and take appropriate action to drive traction.
The program’s key metrics, such as the percentage of employees recognized, are compared across different departments and locations, and appropriate actions are planned.
The HiFives-powered employee recognition program delivers several benefits for the company:
– Creating a culture of appreciation
– Driving higher levels of employee engagement
– Promoting organizational core values
Extremely user friendly interface, hassle-free transition and overall support strategic and administrative support. – HR Head of the Company
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